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UC Riverside

Business and Administrative Services

January 2017

Image of UCR Bell Tower agains snow capped mountains

Let's hear it! BAS 2016 Employee Engagement Survey

The results are in!  The results of our 2016 Let’s hear it! Employee Engagement Survey were compiled and released on December 12, 2016. Since that time, we asked our survey administrators at UC San Diego to generate additional reports so that each unit/team can see their eNet Promoter Score (eNPS) and Scatter Plot chart. If you accessed the survey report prior to January 3, 2017, please check back in as additional reports are now available. Important information regarding interpreting survey results is provided on pages 5 and 6 of the report. You can access the survey through the following link Let’s hear it! 2016 Survey Results

Let’s hear it! Survey Action Plan  Vice Chancellor Coley asks that each unit/team identified in the survey use the Let’s hear it! Survey Action Plan template below to discuss their area’s survey results and identify not more than three actions that each team plans to focus on this next year. He would like to receive copies of these brief plans no later than Wednesday, February 15, 2017. Please send your completed action plan to Karen Springer at Should you have questions about completing the action plan or survey results, contact Karen via email or by phone at 951-827-3268 . Please note that Vice Chancellor Coley will be requesting periodic updates on each unit/team's progress. The Survey Action Plan template can be downloaded by clicking on the following link Survey Action Plan

BAS 2016 Highlights

A ribbon cutting ceremony on May 17, 2016 marked the grand opening of the UC Riverside Enterprise Risk Management unit, housed in the brand new Environmental Health and Safety building off Linden Street.  Carrie Rosema

Grand Opening of New EH&S Building and Emergency Operations Center

Open House Highlights Features to Keep the Campus Safe

A ribbon cutting ceremony on Tuesday, May 17 marked the grand opening of the new home for Enterprise Risk Management, the group responsible for protecting the campus operation every day from fire, lab chemicals and other risks. The $21 million building is also the new home for the campus Emergency Operations Center (EOC,) a very important place for managing crises, such as fires, earthquakes and floods.

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Jadie Lee, associate vice chancellor for human resources: Marsha Marion-Watson, manager of Workplace Health and Wellness; Julie Chobdee, wellness coordinator; Nicole Orr, executive director of the Inland Empire Division of the American Heart Association, Ron T. Coley, vice chancellor for business and administrative services.  Kris Lovekin

UCR Earns High Marks for Having 'Leaders with Sneakers'

For the second year in a row, the American Heart Association gave UC Riverside top marks as a workplace that values employee health and wellness.

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Commendation presented to Officer Estrada by Lieutenant Seth Morrison

Commendation Presented to Officer Estrada by Lieutenant Morrison

On November 1, 2016 at 1203 hours, Officer Estrada was at Blaine Street and Canyon Crest when he observed black billowing smoke coming from a nearby apartment complex. Thinking there may be a structure fire, he advised UCRPD dispatch to contact Riverside Fire. The fire was on the 2nd floor of The Highlander Pointe Apartments. Officer Estrada evacuated people from the immediate area and then knocked on the apartment immediately below the fire. The residing family had no clue there was a fire and safely evacuate from their apartment. Officer Estrada then attempted to check for any possible subjects within the second floor apartment but was unable to do so due to the intense heat and smoke.  When Riverside Fire arrived, he assisted with traffic control for westbound Blaine Street traffic.

Campus Fire Inspector Cesar Pla also responded and heard of Officer Estrada’s performance. Cesar thought that Officer Estrada went above and beyond his normal duties and reacted professionally as any officer would do. In an email to the department, Cesar recognized Officer Estrada’s bravery and his ability to go any distance to help others.

Officer Estrada showed a tremendous amount of initiation and bravery by clearing the surrounding residents from danger. He also instinctively checked on the engulfed apartment for possible persons trapped inside or needing assistance. The diligence and professionalism shown by Officer Estrada in this incident demonstrates UCPD’s commitment to serving the community.


Several of UCR’s Physical Plant crew pose for a photo on Monday, June 6, 2016. The team focuses on beautifying and fine-tuning the various landscapes around campus, just in time for commencement.

Tip-top Shape Landscape

Getting the campus to look its best is the key focus of the Physical Plant team, especially when commencement is around the corner. The 30-member crew focuses on 270 acres of landscape and sidewalks.

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MRB1: The Future Under Construction

A future five-story building designed to offer research and lab space to UC Riverside’s students and faculty is currently under construction.

The official groundbreaking ceremony of the Multidisciplinary Research Building 1, known as MRB1, took place on Nov. 19. MRB1 will sit on 2.1 acres, located between Aberdeen Drive and North Campus Drive, north of the Materials Science & Engineering (MS&E) Building.

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Large three-dimensional UCR sign near Bell Tower being polished by BAS Staff Member

Additional BAS 2016 Highlights


Vice Chancellor’s Message

Ron Coley

Dear Colleagues,

2016 was a year filled with many significant changes in our BAS organization. I could not be more pleased with the extraordinary work you have done while striving to remain true to the vision, purpose, and values that we have set for ourselves in what has at times proved to be a challenging environment. Your commitment to excellence, focus on integrity and customer service, and positive impacts can be felt throughout our campus. In fact, BAS staff members and departments were mentioned over 50 times in campus articles and press releases in 2016.

Among BAS’ 2016 highlights:

  • Realization of new Enterprise Risk Management unit
  • UCOP Center of Excellence for Training and Education housed at UCR in new ERM division
  • Grand opening of newly constructed state-of-the-art Environmental Health & Safety building and Emergency Operations Center
  • Housing accommodating record number of students – 6,492
  • Groundbreaking on highly anticipated five-story Multidisciplinary Research Building 1 (MRB1)
  • Business and Financial Services standardization and streamlining of campus business processes and implementation of campus-wide training on a variety of topics
  • UCPD supported local community children through a very successful Toys for Tots campaign and through UNET Blue Elves
  • BAS Shared Services named one of four campus shared service centers, will serve as an interface with UCPath providing excellent service to not only BAS units, but also administrative and academic units across campus
  • Human Resources celebrated National Disability Employment Awareness Month in October organizing a series of 4 community-wide events (including live theater performance) and received an Award of Excellence and Certificate of Appreciation from the State Department of Rehabilitation
  • Schematic design of new Barn expansion which quadruples dining capacity and includes faculty and staff dining room, bar, and outdoor event venue for 500
  • Integration of Physical Plant and Housing Facilities departments into one Facilities Services unit serving all of UCR
  • Banner System implementation - SBS/Cashiers staff worked very hard on implementation and conversion issues while educating campus staff and students on the new process and tools
  • BAS staff hosted system-wide events and represented our organization and our campus as guest speakers and presenters at many industry-wide, state-wide, and national conferences
  • Human Resources gave back to the campus and community through their HR Acts of Kindness program and donated a total of 189 items including clothing, personal care items and food to Inland Empire Veterans; 325 items including bedding, school supplies, and personal care items to UCR Guardian Scholars; and, 648 items including blankets, clothing, personal care items and food to the Path of Life Homeless Shelter
  • Addition of exceptional new staff and leadership throughout our organization

I invite you to read through the BAS 2016 Highlights section of this first edition of our newsletter for links to articles that spotlight our impact and achievements. I also encourage you to learn more about BAS activities and successes by visiting individual department websites.

Along with these noted accomplishments and so many more which have not been mentioned here, year-end changes also saw the reassignment of our Architects & Engineers (A&E) and Facilities Services units to the Research and Economic Development organization. While we feel the loss of A&E and Facilities Services staff no longer serving as direct members of our BAS organizational unit, please continue to support them as if they are a part of our BAS family and join me in wishing them every success as they embark on a new course while carrying with them the values and connectedness that are such an integral part of our organization’s foundation and clearly set BAS apart. As you may be aware, campus community members have expressed their dissatisfaction with conditions on campus surrounding rapid growth in numbers of students and faculty. I want to assure you that these expressions are not related to the quality or intensity of your work and that senior leadership is working to address these concerns. I also want to assure you that my commitment to you as BAS staff, to our campus, and to the important initiatives that are currently underway has not changed.

As we reflect on the journey we undertook together in 2016, with hope for the year ahead, I share with you a spoken word poetry interpretation of Living the Promise voiced and written by UC Riverside student Gabby Adoh, featuring the faces of UCR students, faculty, and staff: Living the Promise.

Our purpose, presence, and promise as members of BAS play a critical role in shaping the future of our great University.

Wishing you and your families a peaceful and prosperous New Year.

Best regards,

Ron T. Coley


Note to Managers & Supervisors

Please share the Vice Chancellor’s message and newsletter with staff who do not regularly access computers at work.

Campus Information Department Information Other Information

University of California, Riverside
900 University Ave.
Riverside, CA 92521

Tel: (951) 827-1012

Business and Administrative Services
Campus Surge, 310

Tel: (951) 827-3268


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